In Sheep’s Clothing offers a flat-rate shipping option that is based upon the check out total of your shopping cart. Flat-rate shipping is only applicable within the Continental USA.
Flat Rate Pricing:
$149.00 and under – $13.60
$150.00 and up – $18.85
Flat rate may not be shipping is not available for special order items.
Most of our orders are processed and shipped out in one or two business days. Items that are shipped from the manufacturer, made to order, or are out of stock can take longer. We will do our best to send all your items in one shipment.
Our other shipping options do not have a guaranteed delivery date. This particularly applies to Priority Mail options. USPS does not offer a shipping guarantee on Priority Mail. Most places in the continental U.S. are 2 to 3 days with Priority Mail and 1 to 2 days with Priority Mail Express, however it can take longer. If you are concerned about meeting a deadline with your order please call the shop and we will be happy to help.
International Shipping
In Sheep’s Clothing online store ships to the continental United States only using United Postal Service (UPS). To order from outside the continental U.S., please call the store at 860-482-3979
No returns on Looms, Spinning or Weaving Equipment.
Missing/Incorrect Items?
When you receive your shipment, immediately examine the contents to determine that all items ordered are accounted for, either in the shipment or noted as back-ordered. If a small item is “missing” immediately check packing materials or the sides of the boxes as we will tape small items to the box so they are not misplaced. Depending on what you ordered, there is also the possibility that not all boxes have arrived or that an item is on backorder. Also, sometimes orders include a product that will be drop-shipped from the manufacturer/distributor resulting in packages arriving on different days.
If you note a problem with your order – missing items, duplicate items, wrong items , please contact us immediately at 860-482-3979. Claims must be made within 5 days of arrival or may result in denial of claim.
Damage
When you receive our shipment, please immediately examine the contents within 5 days of receiving your order; a delay beyond this time period may limit or eliminate a claim process. If you note damage, please take the following steps:
- Maintain all shipping boxes and materials; these may need to be examined by the shipping company and returned to the shipping company. Failure to maintain the packing materials can impact how a claim will be handled.
- Take pictures of the box(es) and damage on the item. Email the pictures along with your contact information and order number to insheepscloth@gmail.com. We will contact you within one to two business days to help you resolve the damage to your order.